March 28th, 2013 The video is not playing or is choppy, what do I do?

If you are having trouble viewing your videos….

• Try using a different web browser, such as Firefox or Google Chrome.

• Try refreshing your browser and closing any other programs that are open on your computer.

• Check the version of Adobe Flash that you have installed. If you have Version 9 or earlier, please upgrade to the latest version by going to http://get.adobe.com/flashplayer/

• Make sure your Internet connection is high speed, if it is not, you may switch the quality of the video from 360 to 240p by clicking the “gear” icon underneath the video, and selecting 240.  This may reduce choppiness and buffering if that is an issue.

Note: You must have a broadband connection to reliably watch the streaming video. Dialup internet is not fast enough. If you believe you have a slow internet connection, try going to your local library or a wi-fi hotspot that may have a faster connection and see if this resolves your issues for you.